Energy Market Reform Bulletin No. 4 - Release of officials' report: National smart meter consumer protection and safety review

Publication date: Monday, 03rd December 2012.

Published in December 2012, Energy Market Reform Bulletin No. 4 released a report prepared by officials on the National Smart Meter Consumer Protection and Safety Review. Noting that the paper had yet to be considered by Ministers, the recommendations within the report aimed to:

  • Create a framework that allows customers to understand and benefit from the products and services enabled by smart meters and related technology;
  • Enable consumers to make informed choices and better manage their energy use;
  • Ensure that the needs of vulnerable consumers are sufficiently protected; and
  • Ensure the development of new, beneficial services is not unduly constrained by inappropriate and unnecessary regulation.

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